Delivery Management
Visual Load Building
Build loads based on stop proximity, truck capacity, special stop requirements, hours of service, and estimated revenue calculations
Route Optimization
Automatically arrange stop order based on fastest route, arrival time guarantees, and assembly time
Appointment Guarantees
Honor promises made for specific delivery times, accommodate customer requests
Load Documentation
Full suite of documents – manifest, bill of lading, route summary, COD reports
ETA Calculations
ETA’s calculated as driver progresses through his route, using the IDLS mobile app or with manual dispatch entries
Time Window Notifications
Provide time window notifications via automated voice calls, emails, and text messaging
Order Management
Do your customers know what time their deliveries are really going to arrive? Do your dispatchers know what’s going on with delivery status? Queue every order into the Action Center for scheduling. Keep in touch with customers through automated text messages and emails.
Ready to be Scheduled
Orders are listed as soon as merchandise is received
Time Frame Calls
Calls to customers not completed via auto notification
Surveys
Manual survey list as order is delivered
Address Errors
Orders that failed geocoding requiring manual update
Orders that failed geocoding requiring manual update
Real-time incoming text messages from customers awaiting response
Inventory Management
ASN Support
Process automated or manual advanced shipping notices to manage your receiving load
Receiving
Accurately record receipt date for order scheduling and storage invoicing
OS&D Reporting
Record and report issues with receipts
LIFO / FIFO Fulfillment
Assign inventory to orders using multiple methodologies
Returns Processing
Automatic processing of canceled orders or completed pickups from customers. Queuing system provides manifests for returns trailers
Barcode Scanning
Receive, pick, put away, cycle count
Client Communications
Methods
IDLS provides multiple automated methods for communicating with customers to keep them up to date
Two-Way Texting
Send automated or ad-hoc text messages to customers, and receive their replies
Voice Calls
Send a pre-recorded or text-to-speech call to customers to notify them of a time window
Send emails from templates to alert customers of delivery information
Invoicing & Settlements
Stop Charges
Calculate freight charges based on ratings and units of measure contained in your client contracts
Accessorials
Add automatic accessorials based on stop type, or manually for ad-hoc occurrences
Occupancy & Storage
Bill for warehouse space as-you-go or after the delivery is complete
Loads
Perhaps you are leasing equipment and drivers only need to bill per load instead of per stop
Fuel Surcharge
Automatically calculate fuel surcharge based on DOE averages for stops and accessorials
Export Formats
Produce invoices in PDF, Excel, or custom formats